Tag Archive for: lean_itsm

How do I create a service catalog?

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24. November 2025

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Process Mining – Targeted Without Dedicated Software

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10. May 2025

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Success Story: Reducing Ticket Lifetime in the IAM Service by 66%

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25. February 2025

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Systematically improve your IT operations with Six Sigma for IT

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4. November 2024

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Success Story: 90% Reduction in Lease Exchange Process Duration

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26. September 2024

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The practical application of Lean ITSM in Application Support

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16. May 2024

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Create a knowledge base for application support

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12. January 2024

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Reducing System Costs in Operational IT

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16. December 2019

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