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An Efficient Path to Your New ITSM Tool

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10. February 2026
https://www.ryoshi.de/wp-content/uploads/2026/01/pexels-thirdman-8470839.avif 1280 1920 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2026-02-10 13:38:452026-02-11 18:31:37An Efficient Path to Your New ITSM Tool

Understand support costs instead of just counting them

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30. January 2026
https://www.ryoshi.de/wp-content/uploads/2025/12/pexels-torsten-kellermann-349167-955662.webp 1280 1920 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2026-01-30 17:32:352026-02-11 18:32:22Understand support costs instead of just counting them

How do I create a service catalog?

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24. November 2025
https://www.ryoshi.de/wp-content/uploads/2026/02/javier-allegue-barros-C7B-ExXpOIE-unsplash.avif 1600 2400 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2025-11-24 14:25:182026-02-11 18:33:01How do I create a service catalog?

Enterprise Service Management: Digitization from Within

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20. September 2025
https://www.ryoshi.de/wp-content/uploads/2025/12/pexels-shottrotter-1309766.webp 1280 1920 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2025-09-20 16:54:332026-02-11 18:33:48Enterprise Service Management: Digitization from Within

Process Mining – Targeted Without Dedicated Software

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10. May 2025
https://www.ryoshi.de/wp-content/uploads/2025/12/pexels-mert-celik-1876960105-28888447.webp 1281 1920 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2025-05-10 10:16:122026-02-11 18:34:35Process Mining – Targeted Without Dedicated Software

Success Story: Reducing Ticket Lifetime in the IAM Service by 66%

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25. February 2025
https://www.ryoshi.de/wp-content/uploads/2025/02/light-streaks-3290601_square.webp 2007 2007 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2025-02-25 21:25:192026-02-11 18:35:25Success Story: Reducing Ticket Lifetime in the IAM Service by 66%

Systematically improve your IT operations with Six Sigma for IT

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4. November 2024
https://www.ryoshi.de/wp-content/uploads/2019/09/architecture-bench-blur-136739.jpg 2603 3910 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2024-11-04 10:36:002026-02-11 18:36:06Systematically improve your IT operations with Six Sigma for IT

Success Story: 90% Reduction in Lease Exchange Process Duration

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26. September 2024
https://www.ryoshi.de/wp-content/uploads/2025/02/pexels-isaque-pereira-394377.webp 1080 1920 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2024-09-26 11:40:002026-02-11 18:36:43Success Story: 90% Reduction in Lease Exchange Process Duration

The practical application of Lean ITSM in Application Support

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16. May 2024
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Create a knowledge base for application support

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12. January 2024
https://www.ryoshi.de/wp-content/uploads/2020/06/rectangular-brown-frame-illustrationm-842158-scaled.jpg 1707 2560 Andreas Wild https://www.ryoshi.de/wp-content/uploads/2019/07/ryoshi_logo_abstand_rgb_klein-1-300x219.png Andreas Wild2024-01-12 09:33:432026-02-11 18:37:47Create a knowledge base for application support
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